The Lifeblood of Technology Services: ConnectivityITFirst South Africa
Connectivity, the lifeblood of technology services, courses through the veins of the internet to access the World Wide Web’s information. That tells us that connectivity encompasses far more than just communication matters, which is what often springs to mind first.
After all, as an adjunct marketing professor at New York’s Baruch College, Robb Hecht well said: “It’s clear that a retail… establishment that didn’t provide Wi-Fi, was like an establishment that didn’t provide a bathroom.”
Connectivity technology services facilitate the new breed of Millennials in the very upwardly mobile workforce. Take a day in the life of a 21st-century entrepreneur. These intrepid business prospectors need to be able to access information – whether documents or other data and collaborate from anywhere – whether in the back of a chauffeur-driven hired car on the way from the airport to appointments or out in the fields meeting a grower selling farm produce.
Best-selling author Parag Khanna spells it out clearly: “Mankind has a new maxim – connectivity is destiny – and the most connected powers, and people, will win.”
Connectivity and technology services have similarly given birth to the virtual offices that business owners, colleagues, and clients alike operate within nowadays. At any given time, accessibility to one another, their departments and their customers depend on reliable connectivity making it appear as if they were in one office together.
Cloud-based technology connectivity services feature powerfully in the new world of work. Remote teams that can access what they need during peak activity in real-time perform exceptionally well compared to those without the flexibility connectivity provides.
Consultant Kathryn Trauth Taylor notes; “I see every day how important it is to provide my team with flexibility, mobility, and virtual collaboration opportunities. Writing, especially, can demand privacy and independent reflection, followed by collaborative feedback sessions, and preceded by ideation and research.”
Huge Connect’s Role in Connectivity Technology Services
Huge Connect’s name and company motto; ‘Connectivity Simplified’ perfectly encapsulate what it is they do. Ever at the forefront with rapidly advancing technology, Huge Connect knows how to simplify complex solutions for countrywide applications. Neighbouring lands, such as Botswana, Lesotho, Mozambique, Namibia, Swaziland, Zambia, and Zimbabwe also benefit from Huge’s connectivity solutions.
With their own in-house Support Centre staffed by skilled agents, they demonstrate their commitment to ongoing customer care. Always on standby to provide diagnostics testing and first-line support to valued clients, Huge Connect has the technology services to manage devices remotely. That boils down to fixing technical glitches or faults off-site. This is not only convenient for clients; it also significantly increases the speed at which repairs can be carried out.
Huge enjoys great support and validation from the big players in the telecommunications industry, and all their devices are network certified and are approved by ICASA. They don’t believe in a one-size-fits-all approach and specialise in tailoring solutions to meet unique, individual needs. They stand by to engage with you to design a turnkey communication solution. In the field of connectivity technology services, Huge operates with unique network architecture facilitating the ability to route data traffic to any multitude of telecommunication network platforms. That translates into continuous uptime for you – should your primary network fail, you are automatically rerouted to an alternate network, ensuring the connectivity is maintained.
Being a single telecommunications service provider with the capability of taking care of everything under one roof as it were, customers have their connectivity technology needs met, many of which overlap, with one company. One bill and one call to make for help. The significant advantages for customers include:
Multiple vendors mean multiple overheads. So, you pay more, but less of your money is channelled into actual service provision. With a consolidated service provider, more of your spend goes on services.
Easier Relationship Management
The more service providers you have, the more you have to manage. Dealing with a single service provider means you only have one point of reference and one administration channel.
Comfort and Familiarity
Being able to turn to the same service provider for help when needed is comforting. You build up a level of trust, and your overall experience is more efficient and comfortable.
Better Service and Customer Satisfaction
Using a single service provider enables you to build a relationship with that provider. They get to know you, and they understand your business. This translates to better overall service and a more satisfying customer experience.
If you’re a business looking for a reliable single service provider to take care of all your voice and data requirements (including cloud services) Huge Connect is there to help you decide which solutions will work best for you and your business. Making it simple for your technology connectivity needs is their pleasure.
Call us – let’s connect.